Overview
The Ingenico iSC Touch 250 is a customer-facing, color touchscreen device that features signature capture and supports MSR (magnetic stripe), EMV (chip), and NFC (contactless) payments. Directly connected to Bolt via a wired Ethernet connection, the device protects your transactions with a powerful combination of EMV technology and point-to-point encryption (P2PE), making each transaction secure and PCI compliant.
Benefits & Features
By integrating the iSC Touch 250 with your Bolt Terminal solution, you can:
- Minimize your scope of PCI compliance with point-to-point encryption. Your Bolt device encrypts sensitive card data and transmits it over over a secure HTTPS connection.
- Accept all payment types, including EMV (chip), magnetic-stripe, and NFC (contactless).
- Request and accept cardholder signatures.
- Easily add devices without making changes to your existing integrations.
Ordering an Ingenico iSC Touch 250
To order the Ignecico iSC Touch 250, visit the CardPointe Shop.
Setting up the Device
The following topics provide information for getting started with the iSC Touch 250. For detailed information on integrating with your Bolt Terminal solution, see the Bolt Terminal developer documentation.
What's in the Box?
- Ingenico terminal
- Ingenico multi-point mono connector cable
- Ingenico power supply
- Ingenico stylus
Connecting the Device
- Once your equipment is unboxed, plug the power supply connector into the jack on the Multipoint Interface Cable.
- Connect the Multipoint Interface Cable into the Multipoint Port on the back of the Bolt Terminal device.
- Connect the other end of the Multipoint Interface Cable to an Ethernet port (router, modem, wall jack, etc.).
- Plug the power supply adapter into an available power outlet.
Confirming Connectivity
- Once power is supplied to the the Bolt Terminal device, an initiation process begins.
- Once the device has successfully established its IP Address, it will attempt to call the Bolt service.
- If the connection is successful, the Bolt Terminal device displays Bolted
- If the connection is unsuccessful, the device displays Unbolted, at which point you can contact us for troubleshooting.
- Once Bolted, the device is ready for use. The device may be left on indefinitely or may be disconnected from power as necessary.
Accessing and Navigating the Bolt S.O.S. Menu
The Bolt S.O.S. menu allows you to access the device Version, Date and Time, Server Properties, and Ethernet Properties.
- Press +, 7, 6, 7 on the device's number pad to access the Bolt S.O.S. menu.
- Press + to navigate down.
- Press - to navigate up.
- Press O (green button) to select.
- Press < (yellow button) to clear.
- Press X (red button) to cancel or return to the main menu.
Setting a Static IP Address for Your Device
Setting a static IP address for your device is optional. Typically, the device is assigned an IP address automatically when connected to the network. To manually set the network settings for the device, follow the steps below.
- Check your device's firmware version to confirm it is version 1.6.1 or higher.
If your device requires a firmware update, contact CardPointe Support. - Press X (red button) on the device's number pad to return to the main menu.
- Press + to navigate down the the list to Ethernet Properties.
- Press O (green button) to select Ethernet Properties.
- Press < (yellow button) to toggle the setting from DHCP to Static.
- Press O (green button) to edit the static IP settings.
- Press + to cycle between the network setting fields. Press O (green button) to enter a new value using the device number pad. Press < (yellow button) to erase the last value.
- Press O (green button) to save the value and continue using + to cycle between fields until all the values have been entered.
- When finished, press O (green button) to save.
- Press O (green button) to continue with a terminal reset.
Checking Your Device's Firmware Version
- Access the Bolt S.O.S menu.
- Press O (green button) to select Version in the menu list.
- The current firmware version installed is displayed on the screen. Press X (red button) to return to the main menu.
Troubleshooting
The following topics provide information for troubleshooting your Ingenico iSC Touch 250 device.