CardPointe 1.37 Release Notes

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This release includes security enhancements to prevent fraudulent activity.

CardPointe User Account Security

Multiple attempts to log into your account with incorrect credentials will result in a temporary (30 minute) lock on your account.

Continued attempts during the lockout period add 30 minutes each to the duration of the lockout.

Additionally, changing your password while your account is locked does not cancel or otherwise affect the lockout period. Instead, you can log in with the new password once the lockout period has ended.

If you are locked out of your account and cannot regain access, contact support for assistance.