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  1. Home | CardPointe Support Center

Support Center

Welcome to the CardPointe Support Center, a centralized knowledge center for our merchants and partners. Search our extensive library of resources and find the support you need to get the most out of our payments products and services.

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  • Item 1 of 3 Payment Tools
  • Item 2 of 3 Partner Tools
  • Item 3 of 3 Resources

Payment Tools

The secure, cloud-based CardPointe platform makes accepting, managing, and integrating payments simple - while removing the hassle of managing multiple systems. 
 
  • Process and manage payments with ease.
     
  • Reduce your scope of PCI compliance with our P2PE-validated solutions.
     
  • Gain access to detailed transaction and funding data to manage your business.
     
  • Integrate e-commerce and card-present payments with your point-of-sale or application with our easy to use APIs.
     
  • Utilize feature-rich tools and benefit from a complete suite that exceeds basic payment needs.

Accept and manage payments with the intuitive, cloud-based CardPointe platform.

 

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Easily accept and manage payments from your mobile device.

 

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Accept card-present payments from plug-and-play CardPointe Retail Terminal devices, featuring point-to-point encryption (P2PE) and patented tokenization.

 

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Learn how to integrate payments with your application using our suite of CardPointe Integrated Payment solutions and devices.

 

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Securely capture online payment information with our customizable hosted payment page.

 

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Secure cardholder data for swiped, dipped and keyed transactions. 

 

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Accept and secure electronic transactions with our payment gateway API.

 

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Partner Tools

CoPilot Boarding

CoPilot

A powerful portfolio management portal, built with Independent Sales Organization (ISO), Sales Agent, and Independent Software Vendor (ISV) partners in mind. 

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Partner Portal

Partner Portal

A partner-only resource center to support sales partners’ growth and the longevity of our partnership.

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Looking for something else?

Contact Support
Contact Support

 

Get in touch with our support teams.

Status Page
Status Page

 

Check the status of our services and products.

LaunchPointe
LaunchPointe

 

Explore our blog resources for insights and ideas about the payments industry.

Developer Docs
Developer Docs

 

Find API documentation for developing apps and integrations. 

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Need help finding the best
solution for your business?

 

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  • Device-Integration-FAQ'S
  • CardPointe Mobile
  • CardPointe Web App
  • Oracle Integration
  • CardPointe Retail Terminal
  • SAP Integration

CardConnect is a registered ISO of Wells Fargo Bank, N.A., Concord, CA., Synovus Bank, USA, Columbus, GA, PNC Bank, N.A., Pittsburgh, PA and Pathward, N.A., Sioux Falls, SD. © Copyright 2025 CardConnect. All rights reserved.

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