The videos below are intended to assist you in navigating the features within the BluePay Gateway.

Welcome, Accessing Transaction Details and Batch Settlements 

In this video, you can learn how to:

• View daily batches and details
• Search for specific members or transactions
• Review your transaction list, transaction details, and how to refund a transaction if needed

Reviewing ACH Processing and Member Recurring Billing Data 

In this video, you can learn how to:

• Access all pending and paid out ACH transactions
• Review all members scheduled for recurring billing and their transaction details
• Edit an existing recurring billing schedule for a specific customer

Entering a Manual Credit Card Transaction 

In this video, you can learn how to:

• Enter a manual transaction in the Virtual Terminal
• Add custom data to a transaction
• Schedule recurring billing for a customer
• Include Level 2 or Level 3 processing data (if applicable)
• Process transactions outside your AMS for non-members

Reporting, Fraud Tools, and Admin Management 

In this video, you can learn how to:

• View available fraud tools
• Manage admin functions in the BluePay Gateway
  
• Generate a report for all transactions within a specific time period
• Filter out transactions you don't want to accept
• Update user and account information