cardpointe logo
Developer Docs
Statuspage
Search Icon
Support
hamburger-menu

Overview 

 

The ID TECH VP3300 is a mobile payment reader device that allows you to accept magnetic stripe (MSR), chip (EMV), and contactless (NFC) payments anywhere from your mobile application.

Pairing the VP3300 

If you are using the device for the first time, ensure that the battery is fully-charged. The initial charge takes approximately four to six hours. When the device is connected to a power source and the red led on the rear of the device is flashing, the device is charging. When the LED stops flashing, the device is fully-charged.

To begin using the VP3300 to accept payments, you must pair the VP3300 with your mobile device using the payment application installed on the device.

You should not pair your mobile device with the VP3300 using the device's Bluetooth menu; instead, pair the VP3300 from within the payment application installed on your device.

We recommend connecting the device to a power source when pairing for the first time.

To pair the VP3300 with your device, do the following:

  1. Ensure that Bluetooth is enabled on your phone or tablet, and that no other devices are currently connected.

  2. Press the power button on the side of the VP3300 to enable Bluetooth pairing.

    If the device is connected to a power source, it automatically enables Bluetooth pairing.

  3. On your mobile device, in the payment application, select the device (for example, “IDTECH-VP3300-#####” where ##### is the last five digits of the serial number located on a label on the bottom of the device).

  4. The Bluetooth status LED (the top LED on the rear of the device) flashes quickly to indicate that the device is paired and connected.

Using the VP3300 

 

The VP3300 communicates with your mobile payment application using a bluetooth connection to the mobile device. When your application initiates a payment request to the VP3300, you or the cardholder can insert, swipe, or tap the payment card to make a payment.

When inserting or swiping a card, the front of the card should face away from you.

Troubleshooting 

 

The following topics provide information for troubleshooting your VP3300 device.