Overview

The ID TECH Augusta is a PCI PTS-validated desktop USB card reader. You can use the Augusta to quickly and securely accept EMV (chip) and MSR (magnetic stripe) card payments through the CardPointe Virtual Terminal.

Requirements

• Your merchant account must be boarded to the First Data Rapid Connect platform. 

• You must order an ID TECH Augusta device from CardConnect.
  

Configuring Virtual Terminal Settings

Before you can begin processing transactions on your Augusta device using the CardPointe Virtual Terminal, you must activate the USB Device Card Entry in the Virtual Terminal settings.

To activate and configure USB Device Card Entry:

1. Log in to CardPointe and select the Administration page.
2. Click the Virtual Terminal tab.
   
3. Check the USB Device Card Entry checkbox.
   

Setting up Your Device

Simply connect the Augusta to an available USB port on your computer. The device illuminates when connected and ready to use.

Inspecting Your Device

CardConnect recommends that you inspect the device, upon receipt and regularly during use, for evidence of tampering. When inspecting the device, do the following:

• Inspect the device for signs of physical damage or alterations.
• Connect the device and check the LED indicator. A solid red LED indicates that the device has been tampered with.
• Check the hardware version on the label, power on the device, and check that the firmware/hardware version conforms to the version purchased.
• Check the EMV and MSR card slots to ensure that no overlay adapter or shim devices have been installed.

The device uses multiple tamper detection mechanisms that detect physical intrusion into the device and invoke a tamper event. A tamper event causes immediate erasure of all sensitive data and cryptographic keys. Once tampered, the device enters a non-operational state and the tri-color status LED remains solid red.

If the device shows any signs of tampering, contact CardPointe Support for assistance.

Understanding the LED Status Indicators

The Augusta includes two LED lights to provide user interface and status information.

EMV Slot LED

The EMV card slot includes a blue LED that tells the user when to insert or remove a card.

Color	Activity	Description
Blue	Solid	Insert Card
Blue	Flashing (1s interval)	Remove Card

Tri-Color LED

A second tri-color (red/green/blue) LED located near the MSR slot provides additional status information.

Color	Activity	Description
Blue	Solid	Device is idle and ready for use
Blue	Flashing (500ms interval)	Device ready for MSR or EMV card
Blue	Flashing (1s interval)	Remove card
Green	Solid	Card seated
Green	Solid (2s)	EMV transaction successful
Red	Solid (2s)	One of the following: MSR read unsuccessful EMV read unsuccessful Card seated incorrectly
Red	Solid (until card removed)	Read or transaction unsuccessful, remove card
Red	Solid	Device tamper detected

Processing Payments with the Virtual Terminal and Augusta

Once you have the necessary Virtual Terminal settings configured, and the device connected to your computer, you can now accept payments using the Virtual Terminal:

1. Navigate to the Virtual Terminal page.
   
2. If you have multiple merchant IDs, select the desired merchant ID from the location dropdown.
   
3. Select Sale.
   
4. Select Authorize and Capture.
   
5. Enter the transaction details.
   
6. Click Device/Terminal Card Entry.
   
   
7. Select the EMV / Swipe (USB Device) method.
   
8. Insert or swipe the card when prompted.
   
9. The card data is tokenized and displayed in the card number field
   
10. Confirm the transaction details and click Process Transaction to complete the sale.
    

Ordering an Augusta Device

Contact your sales partner or open a ticket in CardPointe to get the process started. For more information on Augusta devices, contact CardPointe Support.

Troubleshooting Your Device

The following topics provide additional information for troubleshooting issues with your device. Contact cardpointesupport@cardconnect.com for additional support.